How long will it take to dispatch my order?

With a large percentage of our stores items being manufactured to order we aim to ship your items within 5 business days following the date of purchase.

When your order is shipped you'll receive an email notification from us along with the tracking information for your delivery. You can refer to this for updates on when your package will arrive. 

Do you ship worldwide?

Yes we do. We work with a variety of couriers to send packages all over the world.

How long does delivery take?

Once dispatched UK orders will be delivered within 1-3 business days, International orders are variable and can take up to 21 days from dispatch excl any customs delays. Please refer to your tracking.

Why have my items not been shipped together?

As our items are manufactured to order this sometimes happens in different locations so we will ship items as and when they are available to send to avoid you having to wait for them. This is why you may receive several packages from us. There is no additional charge for us handling your order in this way.

Where is my order?

If you've received a dispatch email advising that your order is on it's way you'll be able to track it there with the link we've sent. If you require further assistance please contact our customer service team via the 'Contact us' Page.

Dispatch Process

Most of our stock is custom printed to order in the UK. This allows us to be flexible but also means that there are lead times on orders.

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Plastic Free Packaging

Our paper postal mailing bags are manufactured from responsible, sustainable sources to comply with FSC® certi­fica­tion

No Hassle Returns

We operate a 14 day, no hassle return policy on all orders and will replace any items that arrive defective or damaged.

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